Interview Skills

$695.00

Register for the next workshop:
Where: Day’s Inn (by Montana’s), 645 Sibley Drive, Thunder Bay, Ontario
Time: 8:30 a.m. to 4:30 p.m.
Pre-requisite: Train the Trainer (Basic) is recommended, but not essential.
Your investment: $695

The workshop covers:

  • Communication issues – fundamentals of deletion, distortion and generalization
  • Rapport building
  • Establishing credibility and approachability
  • Anchoring and interview setting issues
  • “Reading” the individual – non-verbals and language patterns
  • Questioning techniques – Cognitive interviewing, Behaviour Description Interviewing
  • Special Situations – lying, delivering negative news, traumatized interviewees
  • Application to – job selection, investigation, counseling, health care
  • Includes handouts